Shipping policy

Shipping Policy

Last updated: September 26, 2026

MigraineMend ships migraine relief products from the United States. We advertise free shipping on eligible orders as shown at checkout.

Free shipping

  • Free shipping applies to eligible orders as displayed in your cart and at checkout.
  • If a promotion, remote region, or carrier restriction prevents free shipping, the checkout total is the source of truth.
  • We do not charge a separate “handling” fee beyond what checkout shows.

Processing time

  • Orders typically process within 1–2 business days (Monday–Friday, excluding U.S. federal holidays).
  • You will receive a confirmation email when your order is placed and a second email with tracking when it ships.
  • Track anytime via Track Order on migrainemend.com or your carrier link.

Domestic (United States)

  • Standard shipping transit after handoff is typically 3–7 business days, depending on destination and carrier.
  • Alaska, Hawaii, and U.S. territories may require longer transit or adjusted rates if free shipping does not apply—checkout will reflect this.
  • We are not responsible for delays caused by the carrier, weather, or incorrect address information you provide.

International shipping

  • We ship to many countries (country selector / currencies on-site). Availability and rates appear at checkout.
  • International transit commonly ranges 7–21+ business days after export, depending on customs and local post.
  • Customs, duties, and import taxes (if any) are the buyer’s responsibility unless checkout explicitly states otherwise.
  • We cannot control customs hold times. Provide a complete and accurate shipping address and phone number to reduce delays.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for packages delivered to an address you entered incorrectly. If a package is returned to us as undeliverable, we may refund the product price minus outbound shipping and any return-to-sender fees, or reship after you pay the difference—your choice where inventory allows.

Lost or stolen packages

If tracking shows delivered but you did not receive the package, contact us within 7 days of the delivery scan. We will open a carrier investigation and, at our discretion after investigation, replace or refund.

Order changes & cancellations

Email migrainemendteam@gmail.com as soon as possible. If the order has not shipped, we will try to cancel or edit it. Once shipped, standard return rules apply.

Contact

migrainemendteam@gmail.com · +1 254-457-0994 MigraineMend, 415 Owen Lane #703, Waco, TX 76710, United States Support: Monday–Friday, 9am–5pm CT